This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by Spark Box Toys, LLC ("Spark Box"). As we update and expand our services, this policy may change, so please refer back to it periodically. By accessing our website or otherwise using our service, you consent to our information practices.
Information provided by your web browser
You do not need to provide us with any personal information if you simply want to browse through this website and learn more about our services. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address and the geographic location associated with that address, the pages on this Site that you visit and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis. We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.
Collection and Use of Information
We will generally use the information that we collect to provide our services, to monitor and analyze visitor activity on our website, promote and support our services, and develop a knowledge base regarding our website users. As detailed below, certain information that you provide may be available to visitors to the Site, and some information will be shared between Customers and Couriers who decide to do business together.
Personal information means information that uniquely identifies you as an individual, specifically your name, postal delivery address, phone number, e-mail address, payment method (e.g., credit card, debit card, or other payment method accepted by Spark Box) and personal preferences. Non-personal information means any information that is not personal information.
By using our service, you are consenting to receive ongoing communications from us concerning or related to our service to you or improving our relationship with you. These communications will include notices about your account such as change in password or Payment Method, confirmation e-mails and other transactional information. When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services. For similar reasons, we may supplement the personal information you provide us with publicly available information about you as well as information from other sources, as permitted by law. These communications are part of your ongoing relationship with Spark Box and you receive them as part of the Spark Box membership and you may not unsubscribe from. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
From time to time, we also use your e-mail or home address to send you newsletters, as well as messages about new Spark Box features, Spark Box special offers, promotional announcements, preference surveys and other correspondence concerning our service. These communications serve only to improve your experience with Spark Box and do not materially affect our service to you, you may request to be removed from such communications. If you no longer want to receive the newsletters, other announcements, simply let us know by emailing service@sparkboxtoys.com.
In addition to information we collect from your Browser, we keep track of your interactions with us, including but not limited to your site activity, toy preference selections and ratings, payment history and correspondence and such related activity. We use this information to provide appropriate recommendations on upcoming Spark Boxes, offers and promotions that we believe will be enjoyable and personalized to you. We also provide analysis of our users in the aggregate to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, toy and learning tools ratings, consumption habits, commentary, reviews and other non-personal information. For example, we use merchandise ratings and usage behavior to improve our recommendations to you as well as other users.
Testimonials / Ratings / Reviews
We may allow you to submit testimonials about your experience with our Site or the Spark Box Service. If you provide a testimonial, we may post it on this website or our social media platforms along with your name. As a Subscriber, you will also be able to rate and review toys we have sent you. If you choose to submit a rating, this will be aggregated with other ratings and made available to other users and Subscribers of the Spark Box Site. If you submit a review, your review along with your user name will be posted for everyone to see. If you want your testimonial or reviews removed, please contact us at service@sparkboxtoys.com. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of personal information you publicly disclose through our service.
Anonymous Data
We use the anonymous data that we collect on an aggregate basis to gain a better understanding of the visitors to our Site and to improve our website and product offerings. We reserve the right to license or sell this aggregated information to third parties for industry analysis, demographic profiling and other purposes, but this information will not contain your individually identifiable personal information.
Business operations, law enforcement and legal actions
We may release your information without prior notice when we believe it is appropriate to prevent fraud or to prevent or stop activity that we know or suspect may be illegal, unethical or legally actionable; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when otherwise required by law. If there is a sale or merger of the company, division or business unit that operates this Site, we may also transfer the information we have collected in connection with such sale or merger.
Disclosure of Information
We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies, to provide infrastructure and IT services, personalize and optimize our web pages, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users' interaction with our website, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. We do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.
Spark Box also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to protect, establish or exercise legal rights, or in situations involving potential threats to physical safety. In connection with any reorganization, restructuring, merger or sale, or other transferring of assets we reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our privacy policy.
Links to Other Sites
Some of the hyperlinks and banners on the Spark Box Website may lead to other Websites that are not controlled by, or affiliated with, Spark Box Toys, LLC. In addition, other Websites may link to the Spark Box Website without our expressed knowledge or control. Spark Box has not reviewed these Websites and is not responsible for the content or privacy policies of these Websites. The Spark Box Website contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, however, Spark Box cannot be responsible for the information handling practices of these other sites. These linked websites have separate and independent privacy statements, notices and Terms of Use, which we recommend you read carefully.
Information shared with our business partners
We may use business partners to help us design and operate our Site and provide services to support the Site. For example, we use Payment Systems Worldwide (PSW) to collect and process all payment information. We may also hire a company to run certain website applications, provide data storage and processing services, or help us analyze our data. These business partners may have access to the personal information that we keep, but only so that they may perform these tasks on our behalf. We do not allow these business partners to make any independent commercial use of the individually identifiable information that we store, to share such data with third parties or from making the data publicly available. Keep in mind, however, that if you establish a separate relationship with one of these business partners (for example, if you establish an account with PSW), the information you provide directly to that organization will be subject to its Terms of Use and its privacy practices.
Accessing and Altering Your Information
We give you access to a broad range of information about your account and your interactions with us in the "My Profile" portion of the website. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account on our Website and on our social media platforms.
Other than basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile to help us optimize our service to you. We encourage you to think carefully about the information that you share and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.
If you want to access or alter your contact information or change your payment method, you should do so by visiting the "My Profile" section of our website. You must be signed in to access "My Profile." You can also make changes to marketing subscriptions preferences by going to the "My Profile" page. With respect to your personal information, you can request access and that we correct or delete this data by emailing your request to service@sparkboxtoys.com. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, impede the provision or enhancement of or payment for the service, or for which access or alternation is not otherwise required by local law.
Use of Cookies
As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. A "cookie" is a small text file containing alphanumeric characters that is stored on your computer's hard drive and uniquely identifies your browser. We use both "session" and "persistent" cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. If you have created an account, we may also use persistent cookies that remain on your computer's hard-drive between visits, so that when you return to our Site we can remember who you are and your preferences. For example, after you log out of our Site, these persistent cookies can enable you to return to our Site without the need to log back in. We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.
You can manage these cookies. For example, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you disable cookies, however, it may interfere with the functionality of our Site and you may not be able to use all of the Site's features.
Web Beacons
We may also use web beacons or similar technology to help us track the effectiveness of our communications. For example, if you have elected to receive any of our e-mail newsletters, we may use technology that allows us to see how many recipients have opened the message and how many have clicked on one of its links.
How we protect your data
We use commercially reasonable means to protect the integrity of our website and limit access to your personally identifiable information. We also limit the amount of information that we collect to the information we believe is minimally necessary for us to provide our service. We do not collect or store your payment information, but instead rely upon PSW and its secure infrastructure to process payment for confirmed transactions. PSW encrypts information using secure socket layer (SSL) technology. Of course, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and we will not be liable for breaches of confidentiality due to system failures or unauthorized access by third parties or assume liability for its improper use and access.
As a Subscriber to Spark Box Toys, you should be sure to protect your user ID and password to prevent others from being able to access the Site in your name. You should also be on guard for "phishing" scams and similar types of identity theft schemes. For more information about phishing, visit the Federal Trade Commission's website at ftc.gov.
If there is a breach of security involving your personal data that requires notification, you agree that we may notify you about the breach via email or by a conspicuous posting on this Site. We will make the notification without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. If you have any questions about security on our website, you can contact us at service@sparkboxtoys.com.
Children
While our Site is available for all to come visit, a Subscriber must be 18 years of age or older to subscribe to the Spark Box service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian and are thereby subject to our Terms of Use.
We will not knowingly collect information about children under the age of 13. If you are a parent who believes that we have collected information about a child under age 13, please contact us at service@sparkboxtoys.com with your child's name and address, and we will be happy to delete the information we have about your child from our records and provide information in accordance with the Children's Online Privacy Protection Act.
Changes to This Policy
As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. You acknowledge that your assent to the Terms of Use and Privacy Policy subsequent to any changes made following your initial consent as well as, your use of the Spark Box website or continued use of our service after our posting of changes to this policy, means that you agree to be bound by such changes. The most current version of this Privacy Policy can be reviewed by visiting our website and clicking on "Privacy Policy" located at the bottom of the pages of the Spark Box website. The most current version of the Privacy Policy will supersede all previous versions. We will post prior version(s) on our website when the Privacy Policy is updated.
Data Subject to U.S. Law
Spark Box Toys is located and operates its website in the United States. Depending on where you live, the information that you provide and that this Site collects may be stored on servers that are outside of your state, province, country or other governmental jurisdiction, and the privacy laws that apply may not be as protective as those in your home jurisdiction. If you are located outside the United States and choose to provide information to us, Spark Box Toys transfers personal information to the United States and processes it there. By using this website, you consent to this transfer and processing of data.
This Policy is an Agreement
When you visit this Site, you are accepting the practices described in this Privacy Policy.
Contacting Us
We will use the information we collect to continuously improve our business and our website development. Your comments and suggestions are always appreciated. If you have questions concerning this Privacy Policy, including the treatment of the personal information associated with your account, please email: service@sparkboxtoys.com. Our address is 24 Commerce Street, Suite 1433, Newark, NJ.
Effective Date: November 1, 2011.