Information provided by your web browser
You do not need to provide us with any personal information if you simply want to browse through this website and learn more about our services. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address and the geographic location associated with that address, the pages on this Site that you visit and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis. We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.
Collection and Use of Information
We will generally use the information that we collect to provide our services, to monitor and analyze visitor activity on our website, promote and support our services, and develop a knowledge base regarding our website users. As detailed below, certain information that you provide may be available to visitors to the Site, and some information will be shared between Customers and Couriers who decide to do business together.
Personal information means information that uniquely identifies you as an individual, specifically your name, postal delivery address, phone number, e-mail address, payment method (e.g., credit card, debit card, or other payment method accepted by Spark Box) and personal preferences. Non-personal information means any information that is not personal information.
By using our service, you are consenting to receive ongoing communications from us concerning or related to our service to you or improving our relationship with you. These communications will include notices about your account such as change in password or Payment Method, confirmation e-mails and other transactional information. When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services. For similar reasons, we may supplement the personal information you provide us with publicly available information about you as well as information from other sources, as permitted by law. These communications are part of your ongoing relationship with Spark Box and you receive them as part of the Spark Box membership and you may not unsubscribe from. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
From time to time, we also use your e-mail or home address to send you newsletters, as well as messages about new Spark Box features, Spark Box special offers, promotional announcements, preference surveys and other correspondence concerning our service. These communications serve only to improve your experience with Spark Box and do not materially affect our service to you, you may request to be removed from such communications. If you no longer want to receive the newsletters, other announcements, simply let us know by emailing email@example.com.
In addition to information we collect from your Browser, we keep track of your interactions with us, including but not limited to your site activity, toy preference selections and ratings, payment history and correspondence and such related activity. We use this information to provide appropriate recommendations on upcoming Spark Boxes, offers and promotions that we believe will be enjoyable and personalized to you. We also provide analysis of our users in the aggregate to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, toy and learning tools ratings, consumption habits, commentary, reviews and other non-personal information. For example, we use merchandise ratings and usage behavior to improve our recommendations to you as well as other users.
Testimonials / Ratings / Reviews
We may allow you to submit testimonials about your experience with our Site or the Spark Box Service. If you provide a testimonial, we may post it on this website or our social media platforms along with your name. As a Subscriber, you will also be able to rate and review toys we have sent you. If you choose to submit a rating, this will be aggregated with other ratings and made available to other users and Subscribers of the Spark Box Site. If you submit a review, your review along with your user name will be posted for everyone to see. If you want your testimonial or reviews removed, please contact us at firstname.lastname@example.org. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of personal information you publicly disclose through our service.
We use the anonymous data that we collect on an aggregate basis to gain a better understanding of the visitors to our Site and to improve our website and product offerings. We reserve the right to license or sell this aggregated information to third parties for industry analysis, demographic profiling and other purposes, but this information will not contain your individually identifiable personal information.
Business operations, law enforcement and legal actions
We may release your information without prior notice when we believe it is appropriate to prevent fraud or to prevent or stop activity that we know or suspect may be illegal, unethical or legally actionable; to comply with law or to cooperate with law enforcement activity or other governmental request; to respond to subpoenas, court orders or administrative agency requests for information; to enforce our policies; to protect the rights, property and safety of our business and of others; or when otherwise required by law. If there is a sale or merger of the company, division or business unit that operates this Site, we may also transfer the information we have collected in connection with such sale or merger.
Disclosure of Information
We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies, to provide infrastructure and IT services, personalize and optimize our web pages, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users' interaction with our website, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. We do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.
Links to Other Sites
Information shared with our business partners
Accessing and Altering Your Information
We give you access to a broad range of information about your account and your interactions with us in the "My Profile" portion of the website. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account on our Website and on our social media platforms.
Other than basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile to help us optimize our service to you. We encourage you to think carefully about the information that you share and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.
If you want to access or alter your contact information or change your payment method, you should do so by visiting the "My Profile" section of our website. You must be signed in to access "My Profile." You can also make changes to marketing subscriptions preferences by going to the "My Profile" page. With respect to your personal information, you can request access and that we correct or delete this data by emailing your request to email@example.com. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, impede the provision or enhancement of or payment for the service, or for which access or alternation is not otherwise required by local law.
You can manage these cookies. For example, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you disable cookies, however, it may interfere with the functionality of our Site and you may not be able to use all of the Site's features.
We may also use web beacons or similar technology to help us track the effectiveness of our communications. For example, if you have elected to receive any of our e-mail newsletters, we may use technology that allows us to see how many recipients have opened the message and how many have clicked on one of its links.
How we protect your data
We use commercially reasonable means to protect the integrity of our website and limit access to your personally identifiable information. We also limit the amount of information that we collect to the information we believe is minimally necessary for us to provide our service. We do not collect or store your payment information, but instead rely upon PSW and its secure infrastructure to process payment for confirmed transactions. PSW encrypts information using secure socket layer (SSL) technology. Of course, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and we will not be liable for breaches of confidentiality due to system failures or unauthorized access by third parties or assume liability for its improper use and access.
As a Subscriber to Spark Box Toys, you should be sure to protect your user ID and password to prevent others from being able to access the Site in your name. You should also be on guard for "phishing" scams and similar types of identity theft schemes. For more information about phishing, visit the Federal Trade Commission's website at ftc.gov.
If there is a breach of security involving your personal data that requires notification, you agree that we may notify you about the breach via email or by a conspicuous posting on this Site. We will make the notification without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. If you have any questions about security on our website, you can contact us at firstname.lastname@example.org.
We will not knowingly collect information about children under the age of 13. If you are a parent who believes that we have collected information about a child under age 13, please contact us at email@example.com with your child's name and address, and we will be happy to delete the information we have about your child from our records and provide information in accordance with the Children's Online Privacy Protection Act.
Changes to This Policy
Data Subject to U.S. Law
Spark Box Toys is located and operates its website in the United States. Depending on where you live, the information that you provide and that this Site collects may be stored on servers that are outside of your state, province, country or other governmental jurisdiction, and the privacy laws that apply may not be as protective as those in your home jurisdiction. If you are located outside the United States and choose to provide information to us, Spark Box Toys transfers personal information to the United States and processes it there. By using this website, you consent to this transfer and processing of data.
This Policy is an Agreement
Effective Date: November 1, 2011.